Privacy policy

Information We Collect

We may collect:

Contact and order information, such as your name, phone number, shipping address, billing address, and order details.
Payment information. Payments are processed through Shopify and payment providers; we do not directly store full payment-card details.
Account and communication information, such as customer-account details, messages, reviews, or support requests.
Device and website information, such as IP address, browser type, device information, pages viewed, and cookie data.

How We Use Your Information

We use personal information to:

Process, confirm, ship, and manage orders.
Provide customer support and respond to requests.
Detect fraud, protect our store, and comply with legal obligations.
Improve our products, website, and customer experience.
Send order updates and, where permitted, marketing communications.

How We Share Information

We share information only as needed to operate our business, including with:

Shopify, which hosts our online store.
Payment processors that securely process payments.
Shipping, delivery, and fulfilment providers.
Service providers that support our store, such as analytics, security, and customer-service providers.
Government authorities or other parties when required by law or necessary to protect our rights, customers, or business.

We do not sell personal information for money.

Cookies

We and our service providers may use cookies and similar technologies to keep the store working, remember preferences, understand website usage, prevent fraud, and measure marketing performance.

You can manage cookies through your browser settings or the cookie choices available on our store, where provided.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for order fulfilment, customer support, tax, accounting, fraud prevention, and legal compliance.

We use reasonable safeguards to protect your information. However, no online system can be guaranteed completely secure.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information.

To make a privacy request, use the Contact page on our store. We may need to verify your identity before responding.

Children’s Privacy

Our store is not intended for children. We do not knowingly collect personal information from children in violation of applicable law.

International Transfers

Your information may be processed in countries other than the country where you live, including where Shopify and our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.